Starchive was created by creatives for creatives because we believe that creatives should be in control of their art and stories.

Privacy is paramount

Let’s face it, generally, if the product is free, it is because you are the product. We believe that model sucks and feels gross. We have a different model altogether. We will never capitalize on, market from, or sell your data to anyone period. We would never sell our own data how could we live with selling yours? We will do everything we can to delight you as a customer, to make our product a trusted and valuable addition to your digital life. And, if we do our job right, you will become a loyal paying customer when the time is right for you.

 

You never sell or even SEE my data?

That’s right. The only data we do collect is data that is specifically needed to make Starchive work better for you. We think of it like this: If everything you’ve uploaded to Starchive was kept in a physical box – with a lock on it – we could see how many boxes you have or maybe a log with when you brought the last box in, but we don’t have the key to open the boxes.

And what we can see, we aren’t sharing with anyone. We are truly a privacy-first data management system. If you ever have questions about what data we are looking at, using, saving, or sharing, just email us. We’re real people, and we’d love to chat with you about this.

Learn how we are promoting privacy and building trust, transparency, and authenticity with our members…

How will we use your data?

We collect your data so that we can:

    • Contact you via email to share tips and news about Starchive
    • Improve our apps and website
    • Monitor usage of our apps and website
    • Detect, prevent and address technical issues

What data do we collect?

We may collect personally identifiable information (“Personal Data”) and information about how our website or app is being accessed and used (“Usage Data”).

We voluntarily collect the following Personal Data when you provide it to us through filling out forms, like our signup form:

  • Starchive Name
  • Email Address
  • First and Last Name
  • Phone Number (optional for 2FA)

When you access our app or website, we automatically collect the following Usage Data:

  • Your IP Address
  • Browser and Device Type
  • Browser and Device Version
  • Pages of our Website visited
  • Time and Date of Visit
  • Time spent on the Pages
  • Unique Device Identifiers
  • Additional Diagnostic Data

Your IP address may be associated with your location.

How to contact us?

If you have any questions about our privacy policy, please do not hesitate to contact us. Email us at: info@starchive.io

Your data protection rights under the General Data Protection Regulation (GDPR)

Your data protection rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. We may ask you to verify your identity before responding to requests. If you would like to exercise any of these rights, please contact us by emailing: privacy@starchive.io
  • You have the right to file complaints to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Do I still have privacy rights if I live in a region that hasn't passed data protection rights like GDPR?

At Starchive, we believe you do and will treat you as we treat our GDPR customers. Starchive has customers in 191 Countries and we believe that each and every one of you deserves the highest standards of privacy and protection regardless of whether or not a law has been passed to enforce it where you live.

Privacy Pledge— We pledge, on our honor, to hold ourselves to the highest privacy standards possible. Sharing private data is lame. Starchive has integrity, a trusted business reputation and private relationships with some of the most major content owners in the world. If that wasn't enough, we store our own files in Starchive too!
We strive to be refreshingly human—we believe people come first. That goes for our staff AND our customers. That means you can always get in touch with a real human being when you contact us.

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Copyright © 2021 Starchive | 240 W Main St, Suite #100-245 Charlottesville, VA 22902